Events & Hospitality Operations

Large-scale operations where there is no second attempt.

National events, festivals, venue operations and VIP hospitality — delivered from build to derig with one command line, written contingency and a standard that does not depend on who is on duty.

Festival & Large-Event Operations

Operating plans for multi-day, multi-zone events where footfall, weather and supply all move at once.

VIP & Hospitality Delivery

Premium hospitality suites, sponsor areas and VIP journeys held to standard across the full run of an event.

Event Logistics & Supply

Inbound scheduling, storage, cold chain, waste and back-of-house flow planned before the first pallet arrives.

Crowd Management & Flow

Queue design, ingress and egress planning, peak-hour physics and pinch-point removal across venues.

Venue Operations

Front and back of house operating structures, zoning, staffing models and duty-manager command lines.

Large-Scale Project Delivery

Build-to-live-to-derig programme management with milestones, owners and contingency written in advance.

Live Command & Control

Single accountability line during trading: comms discipline, escalation thresholds and real-time reallocation.

Vendor & Contractor Coordination

Concessions, contractors and agencies coordinated to one plan, one standard and one point of decision.

Chelsea Flower Show
Event Operations Coordinator · 2021–2022

Operational delivery, vendor coordination and VIP hospitality across a 150,000+ attendee national event with no service failure across the run.

  • 150,000+ attendees
  • Vendor coordination at peak density
  • VIP hospitality standards held
EAT DOME
Senior Operations Manager — Multi-Site & Events · 2026–

Full event and hospitality operating structures built from an empty footprint, with P&L ownership across concurrent sites.

  • Operating model from zero
  • Concurrent site command
  • Supplier & compliance frameworks
Festivals & Live Experiences
Operations & Hospitality Delivery

Multi-zone festival and live experience operations: bar and food throughput, staffing waves, logistics windows and safety governance.

  • Multi-zone operating plans
  • Throughput-led staffing
  • Integrated safety governance
International Activations
Europe & Middle East

Hospitality and activation delivery across European and Middle Eastern markets, adapting one operating standard to local labour, supply and regulatory conditions.

  • Cross-border delivery
  • Local supply adaptation
  • One standard, many markets
Executive Leadership Footprint

Four markets. Eight industries. One operating standard.

Fifteen years of executive responsibility across the United Kingdom, Europe, Egypt and the Gulf — in hospitality, retail, fitness, live events and premium automotive.

United Kingdom

Central London multi-site estates, national events and UK-wide operating standards.

Europe

Brand engagement, activation delivery and transformation mandates across European markets.

Egypt

Premium automotive retail — the commercial foundation of a twenty-year operating career.

Gulf & Middle East

Fitness, café and membership operations at scale, in high-growth market conditions.

Hospitality & F&BQuick-Service RestaurantsMulti-Site RetailFitness & MembershipLive Events & FestivalsPremium Automotive RetailVenue & Hospitality OperationsFranchise & Multi-Unit Groups
Next Step

Planning an event, venue or activation programme?

A conversation about operating structure, logistics windows, staffing waves, safety governance and the command line that holds the whole thing together on the day.

Direct line · mo@moslive.co.uk · Response within one working day